Personal data we process
VertiCer processes your personal data when you use our services and/or when you provide this information to us. Below you will find an overview of the personal data we process:
- First and last name
- Phone number
- Email address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old unless they have permission from parents or guardians. However, we cannot verify the age of a visitor. Therefore, we recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without parental consent, please contact us at [email protected], and we will delete this information.
Purposes and legal bases for processing personal data
VertiCer processes your personal data for the following purposes:
- To call or email you when necessary to perform our services
- VertiCer analyzes your behavior on the website to improve the website and tailor the offering of products and services to your preferences.
- VertiCer tracks your browsing behavior on various websites to align our products and services with your needs.
How long we retain personal data
VertiCer does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We adhere to the following retention periods for the following (categories of) personal data: 6 months
Sharing personal data with third parties
VertiCer only provides personal data to third parties if necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies or similar techniques, that we use
Third-party cookies are also placed on this website. These are, for example, advertisers and/or social media companies. Here is an overview:
Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Retention period: 2 years
Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You can do this yourself through the personal settings of your account. Additionally, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company. You also have the right to data portability, which means you can request us to send the personal data we have about you in a computer file to you or another organization mentioned by you. If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions/comments about data processing, please send a specific request to [email protected]. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for privacy protection. VertiCer will respond to your request as soon as possible, but no later than four weeks. VertiCer also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so through the following link: https://autoriteitpersoonsgege...
How we secure personal data
VertiCer takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or email us at [email protected].