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Frequently asked questions

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The details of my production installation have changed. What should I do?

Go to ‘Productie-installatieaanmelden’ in MyVertiCer and register your installation again. You do not need to actively cancel your current registration. It will automatically end once the new registration becomes active. 

How do I switch to a different trader?

Go to MyVertiCer and select 'Mijn productie-installatie'. Click on the arrow behind the correct production installation and select 'Handelaar wijzigen.

How do I change my biomass registration?

After receiving the metering data and entering the fuel percentages, GOs are issued. At the end of the year, you can correct the fuel percentages once when submitting your annual report (beheersverklaring or assurance report). The deadline for submitting this document is April 30 of the following year. 

How do I change a specified certification scheme?

At the end of the year, you can correct the specified certification scheme (such as ISCC or Better Biomass) once when submitting your annual report (beheersverklaring or assurance report). The deadline for submission is April 30 of the following year. 

How do I change other sustainability characteristics?

These characteristics cannot be changed. Please check your input carefully.

How do I change my choice for receiving production subsidiy?

Log in to MyVertiCer. Go to the ‘Productie-installatie’ tab and select ‘Mijnproductie-installaties’. Once your installation has the status Approved, you can indicate each month whether you want to receive a production subsidy.Click the arrow on the right side of the installation. 

Please note: 

  • You make this choice only during the current month. 
  • Changes cannot be made retroactively. 
  • The choice active at 00:00 on the first day of the month applies to the previous month. 
  • Your choice remains valid for the following months until you change it. 
  • If you (re)register your installation, this choice cannot be changed during the review process by your grid operator or metering company. 

In the pop-up menu, you can also view the current status and the history of your choices. 

What should I do if I have moved and taken my production installation with me?

Do you receive a subsidy? First, report your address change to the Netherlands Enterprise Agency (RVO). They must approve this.

What should I do if my production installation is transferred to another owner?

  • If you take over or transfer the right to subsidy, arrange this with RVO.
  • The new owner must register the production installation in MyVertiCer. 
What should I do if I am the new owner of an existing production installation?

  • Arrange any subsidy transfer with RVO (Netherlands Enterprise Agency) 
  • Create a producer account in MyVertiCer. 
  • Register the production installation in MyVertiCer. 
  • After verification and approval you will receive a confirmation from VertiCer