Frequently asked questions

You can check the status in the MyVertiCer portal under ‘Mijnproductie-installaties’.

You will find a renewal button in MyVertiCer. This means you won’t have to re-enter all the details of your production facility. After your renewal, your data will be forwarded to your grid operator and/or metering company as usual. They will then assess your production facility.

You can find the renewal button in MyVertiCer under the menu ‘Production Facility’ - ‘My Production Facilities,’ via the drop-down menu behind the registration line for the relevant facility.

In some cases, however, the renewal button is not visible in MyVertiCer. This is because we do not yet have all the necessary data for that production installation. Is this the case for you? Then you must re-register your production installation in MyVertiCer. You will be able to use the renewal button for your next renewal.

Has your production installation changed? In that case, you are always required to submit the current information via a new registration in MyVertiCer.

• If you take over or transfer the right to subsidy, arrange this with RVO.
• The new owner must register the production installation in MyVertiCer. 

• Arrange any subsidy transfer with RVO (Netherlands Enterprise Agency) 
• Create a producer account in MyVertiCer. 
• Register the production installation in MyVertiCer. 
• After verification and approval you will receive a confirmation from VertiCer

Once the measurement data has been received and the fuel percentages have been entered, GOs are issued. At the end of the year, you may make a one-time correction to the fuel percentages. This is done when submitting your annual report (management statement or assurance report). The deadline for submitting this document is 30 April of the following year.
 
If, by any chance, you have made a mistake when entering the data, please contact us and we will help you to correct it.

At the end of the year, you may make a one-time correction to the certification scheme you have declared, such as ISCC and BetterBiomass. This should be done when submitting your annual report (management statement or assurance report). The deadline for submitting this document is 30 April of the following year.

If, by any chance, you have made a mistake when entering the data, please contact us and we will help you to correct it.

This can have several causes: 

• Check your metering data 

Contact your grid operator (for electricity) or metering company (for green gas, green hydrogen, or thermal energy) if no or incorrect metering data has been provided. 

• Check if you have a valid registration in MyVertiCer 

Your production installation registration is valid for 5 years. Check if your registration is still valid. If it has expired, register your production installation again via MyVertiCer. This can be done retroactively to January 1 of the previous calendar year. 

• Change trader 

If your current trader is no longer registered in MyVertiCer, select a new trader from the Trader Overview and update this in MyVertiCer under ‘Mijnproductie-installaties’. The GOs will then be issued retroactively. 

If you have checked the above points and everything is correct, please contact VertiCer. 

Once the measurement data has been processed (see the instruction—Viewing Measurements in MyVertiCer), it will also be available to the RVO.

These characteristics cannot be changed. Please check your input carefully.

These installations can be found in the archive section of MyVertiCer.

Consult history (Electricity and/or Thermal production installations):

• Producers with eHerkenning: click here. 
• Private individuals with IDIN: click here.
• Private individuals with OwnIDP: click here.

If the battery is part of your installation, the generated electricity does not count as renewable. In that case, VertiCer does not issue Guarantees of Origin. More information can be found in

Log in to MyVertiCer. Go to the ‘Productie-installatie’ tab and select ‘Mijnproductie-installaties’. Once your installation has the status Approved, you can indicate each month whether you want to receive a production subsidy.Click the arrow on the right side of the installation. 

Please note: 

• You make this choice only during the current month. 
  
• Changes cannot be made retroactively. 
• The choice active at 00:00 on the first day of the month applies to the previous month. 
• Your choice remains valid for the following months until you change it. 
• If you (re)register your installation, this choice cannot be changed during the review process by your grid operator or metering company. 

In the pop-up menu, you can also view the current status and the history of your choices. 

Go to ‘Productie-installatieaanmelden’ in MyVertiCer and register your installation again. You do not need to actively cancel your current registration. It will automatically end once the new registration becomes active. 

Do you receive a subsidy? First, report your address change to the Netherlands Enterprise Agency (RVO). They must approve this.

You can find your grid operator via www.eancodeboek.nl by entering your address details. 

You can find the EAN code from your grid operator on www.eancodeboek.nl. 

This code is listed on your energy bill or can be requested from your grid operator.