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Frequently asked questions

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What is the status of the registration of my production installation?

You can check the status in the MyVertiCer portal under ‘Mijnproductie-installaties’.

How do I get an EAN code from my grid operator?

You can find the EAN code from your grid operator on www.eancodeboek.nl. 

How do I get an EAN code for my grid connection?

This code is listed on your energy bill or can be requested from your grid operator. 

How do I change my biomass registration?

After receiving the metering data and entering the fuel percentages, GOs are issued. At the end of the year, you can correct the fuel percentages once when submitting your annual report (beheersverklaring or assurance report). The deadline for submitting this document is April 30 of the following year. 

How do I change a specified certification scheme?

At the end of the year, you can correct the specified certification scheme (such as ISCC or Better Biomass) once when submitting your annual report (beheersverklaring or assurance report). The deadline for submission is April 30 of the following year. 

How do I change other sustainability characteristics?

These characteristics cannot be changed. Please check your input carefully.

The details of my production installation have changed. What should I do?

Go to ‘Productie-installatieaanmelden’ in MyVertiCer and register your installation again. You do not need to actively cancel your current registration. It will automatically end once the new registration becomes active. 

What should I do if my production installation is taken over?

1. If you take over or transfer the right to subsidy, arrange this with RVO 
2. You can deregister your production installation in MyVertiCer
3. The new owner must create an account in MyVertiCer
4. Once the account is registered in VertiCer, the new owner can register the production installation
5. After the new registration is processed by the grid operator or metering company, VertiCer sends the new owner a confirmation.

What should I do if I am the new owner of an existing production installation?

  • Arrange any subsidy transfer with RVO (Netherlands Enterprise Agency) 
  • Create a producer account in MyVertiCer. 
  • Register the production installation in MyVertiCer. 
  • After verification and approval you will receive a confirmation from VertiCer
How do I change my choice for receiving production subsidiy?

Log in to MyVertiCer. Go to the ‘Productie-installatie’ tab and select ‘Mijnproductie-installaties’. Once your installation has the status Approved, you can indicate each month whether you want to receive a production subsidy.Click the arrow on the right side of the installation. 

Please note: 

  • You make this choice only during the current month. 
  • Changes cannot be made retroactively. 
  • The choice active at 00:00 on the first day of the month applies to the previous month. 
  • Your choice remains valid for the following months until you change it. 
  • If you (re)register your installation, this choice cannot be changed during the review process by your grid operator or metering company. 

In the pop-up menu, you can also view the current status and the history of your choices. 

Has RVO (Netherlands Enterprise Agency) not received metering data for the SDE?

This can have several causes: 

  • Check your metering data 

Contact your grid operator (for electricity) or metering company (for green gas, green hydrogen, or thermal energy) if no or incorrect metering data has been provided. 

  • Check if you have a valid registration in MyVertiCer 

Your production installation registration is valid for 5 years. Check if your registration is still valid. If it has expired, register your production installation again via MyVertiCer. This can be done retroactively to January 1 of the previous calendar year. 

  • Change trader 

If your current trader is no longer registered in MyVertiCer, select a new trader from the Trader Overview and update this in MyVertiCer under ‘Mijnproductie-installaties’. The GOs will then be issued retroactively. 

If you have checked the above points and everything is correct, please contact VertiCer.