Frequently asked questions

You can find the user guides for MyVertiCer on the Downloads page of our website. 

You can file an objection against a decision made by VertiCer, for example regarding the issuance of Guarantees of Origin. Submit your objection within 6 weeks of the decision to: 
VertiCer B.V. 
Postbus 718
6800 AS Arnhem 
Email: [email protected] 

Your objection must be signed and include at least: 
- Your name and address
- The date of the objection
- A description of the decision you are objecting to 
- The reasons for your objection

In urgent cases, you can also request a provisional measure or suspension of the decision from the preliminary relief judge (voorzieningenrechter) of the Administrative High Court for Trade and Industry: 
Postbus 20021 
2500 EA The Hague 

You can request Guarantees of Origin for fossil electricity and renewable electricity, green gas, green hydrogen, and renewable thermal energy. 

Users of GOs can use your certificates to prove that they are actually consuming renewable energy. 

Additionally, you may need GOs to qualify for subsidies or to comply with other national obligations (such as Emission Reduction Units (ERUs), formerly Renewable Fuel Units for transport). For more information about these schemes, please refer to the Dutch Emissions Authority (NEa).