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Frequently asked questions

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How does RVO know that my installation has been registered?

After you have registered your production plant with VertiCer, the grid operator and/or metering company will assess this registration. After approval, you will receive a confirmation of registration from VertiCer. On the same day, RVO will be informed by VertiCer that your production installation has been registered.

 

When will I get my grant?

RVO can only start the subsidy payment after your production plant is registered. For all questions about the subsidy, please refer to RVO.

Did RVO not receive the measurements for the SDE?

Contact your grid operator in the first instance. The grid operator is responsible for passing on measurements to VertiCer.

Do you also want to check whether you have a valid registration with VertiCer? Only for valid registrations the measurements can be transferred to RVO. A registration of a production installation is valid for 5 years according to laws and regulations. For a production installation with a capacity of less than 15 KW, the registration does not expire.

If your installation is no longer valid, you must re-register your production installation via MyVertiCer. To do so, select your role on our website in the menu bar (via For private customers and/or For business) and click on the yellow button ‘Register account or production installation’ to go to MyVertiCer and re-register your production installation.